📜 Terms and Conditions

Last Updated: May 26, 2025

Welcome to Stan Mall – The World’s Online Shopping Mall . By accessing or using our website at https://stanmall.com , you agree to be bound by these Terms and Conditions (“Terms”, “Agreement”). These Terms apply to all visitors, users, and customers.

Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use our services.

🏢 1. Introduction

Stan Mall is operated by STAN MALL (SMC-PRIVATE) LIMITED , a legally registered company under The Companies Act, 2017 (XIX of 2017) with incorporation number 0295882 and FBR NTN number G753488 .

We are a dropshipping platform that sources products from global marketplaces such as AliExpress , and sells them directly to customers across Pakistan and internationally.

These Terms govern your access to and use of our website, including your purchase of products and use of services offered through Stan Mall.

📋 2. Acceptance of Terms

By using our website, you affirm that:

You are at least 18 years old or have parental/legal guardian consent.
You accept and agree to be legally bound by these Terms.
You understand that we may update these Terms periodically — continued use of the site constitutes acceptance of updated terms.

🛒 3. Use of the Website

✅ Eligibility

You must be of legal age to form a binding contract to use this website.

🔐 Account Responsibility

If you create an account on our site, you are responsible for:

Maintaining the confidentiality of your login credentials.
Accurate and complete information in your profile.
All activities conducted under your account.

We reserve the right to suspend or terminate accounts suspected of misuse or fraud.

⚠️ Prohibited Activities

You agree not to use our website:

In any way that violates applicable laws.
To interfere with the proper functioning of the site.
To access non-public areas of the site without authorization.
To scrape content or use automated tools without prior written consent.

🧾 4. Product Information and Orders

📦 Product Descriptions

We strive to provide accurate product descriptions, specifications, pricing, and images. However, due to the nature of our dropshipping model , we cannot guarantee the accuracy of third-party seller listings.

All product details are provided by the seller and are subject to change without notice.

🛍️ Order Acceptance

All orders are subject to availability and approval by Stan Mall or the supplier. We reserve the right to cancel or refuse any order for reasons including:

Pricing errors
Inventory unavailability
Fraudulent activity
Shipping restrictions

💵 Payment

Payment must be made through our approved payment methods. Prices are listed in PKR (Pakistani Rupees) unless otherwise stated. We reserve the right to change prices at any time.

All payments are processed securely via trusted gateways.

📦 5. Shipping and Delivery

🚚 Shipping Policy

Estimated delivery times range from 15–30 business days , depending on the product and destination country. Customs duties, taxes, or import fees may apply and are the customer’s responsibility.

For full details, please refer to our [Shipping Policy].

📦 Risk of Loss

The risk of loss and title for purchased items passes to you upon delivery to the carrier.

🔄 6. Returns, Refunds, and Exchanges

As a dropshipping business , returns and refunds are governed by the policies of the individual sellers. Stan Mall does not handle returns directly but will assist where possible.

🕒 Return Window

Products can generally be returned within 15 days of delivery if:

The item was damaged
It was not as described
You received the wrong item

📝 Return Process

To initiate a return:

Contact us at [email protected] with your order number
Provide photos of the issue
Follow instructions once approved

💸 Refund Policy

Refunds are issued after the seller accepts the return. Refunds may take 5–10 business days to reflect in your account.

Return shipping costs are generally not covered unless the item is defective or incorrect.

For full details, please refer to our [Return & Refund Policy].

🎯 7. Dropshipping Terms

As a dropshipping platform , we act as an intermediary between you and the third-party sellers who fulfill the orders.

📌 Key Points:

Products are sourced from global sellers like AliExpress
We do not hold inventory or ship products ourselves
Our role is limited to connecting buyers with sellers
Seller policies govern returns, refunds, and warranties

📞 Buyer Responsibilities:

Review product descriptions carefully before purchasing
Understand that delivery times and customs duties may apply
Be aware that returns are handled by the seller

📷 8. Intellectual Property

All content on the Stan Mall website, including text, graphics, logos, images, and software, is the property of Stan Mall or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or otherwise use any content without prior written permission.

⚖️ 9. Limitation of Liability

To the maximum extent permitted by law, STAN MALL (SMC-PRIVATE) LIMITED shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to:

Loss of profits, data, or goodwill
Damages resulting from unauthorized access to your account
Delays or failures in delivery caused by third parties

Our total liability arising out of or related to these Terms shall not exceed the amount paid by you for the product in question.

🇵🇰 10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Pakistan , without regard to its conflict of law provisions.

Any dispute arising from the use of Stan Mall shall be subject to the exclusive jurisdiction of the courts located in Islamabad, Pakistan .

📝 11. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with an updated revision date.

Your continued use of the website after any such changes constitutes acceptance of the new Terms.

📞 12. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email : [email protected]
📞 Phone / WhatsApp : +92 3310007325
🏢 Office Address :
Office #02, Third Floor, Masco Plaza,
64 West Jinnah Ave, Block H G 7/2 Blue Area, Islamabad, Pakistan

📄 13. Legal Compliance

Stan Mall operates in full compliance with the following:

Requirement	Status
SECP Registration	✅ Incorporated under Certificate No. 0295882
FBR NTN Registration	✅ Registered under NTN No. G753488
Cybersecurity Compliance	✅ Follows SECP Advisory Circular No. 10 of 2025
Website Legal Pages	✅ Includes`/about`,`/legal`,`/security-policy`,`/return-policy`

You can verify our incorporation certificate LEAP

🛡️ 14. Security and Data Protection

We implement robust security measures to protect your personal and transactional data in line with the SECP Cyber Security Advisory Circular No. 10 of 2025 , including:

Multi-Factor Authentication (MFA)
Regular vulnerability assessments
Employee awareness training
Advanced antivirus and firewalls
Offline backups and incident response plans

While we take every precaution to protect your data, no method of transmission over the internet is 100% secure.

🧩 15. External Links

Our website may contain links to external websites, including those of dropshipping partners like AliExpress. We are not responsible for the content, privacy practices, or performance of these third-party sites.

🙌 Thank You

Thank you for choosing Stan Mall – The World’s Online Shopping Mall . We appreciate your trust and cooperation.