Global Privacy Policy

2. Information We Collect

We collect information to provide and improve our services. This information falls into several categories:

2.1. Personal Information You Provide

• Contact & Identity Data: Name, email address, phone number.
• Shipping & Billing Data: Shipping address, billing address.
• Payment Data: While we do not store full credit card numbers, we collect transaction information, and our third-party payment processors (e.g., JazzCash, PayPal, Stripe) collect payment details to process your order.
• Communications Data: Information you provide when you contact customer support.

2.2. Usage Data We Collect Automatically

• Device & Browser Information: IP address, device type, operating system, browser type, and screen resolution.
• Usage Information: Pages you view, links you click, referral URLs, and time spent on our site.

2.3. Cookies and Tracking Technologies

We use cookies, pixels (e.g., Meta Pixel), and similar technologies to operate our website, analyze performance, and personalize marketing. For more details, see Section 8: Cookie Usage.

3. How and Why We Use Your Information (Legal Basis)

We only use your personal data when the law allows us to. Our legal basis for processing your information includes:

• To Fulfill a Contract: Processing your data is necessary to process and deliver your orders.
• For Our Legitimate Interests: We use your data to improve our website, provide customer support, prevent fraud, and for marketing, provided these interests do not override your rights.
• With Your Consent: We will ask for your explicit consent before sending you direct marketing communications.
• To Comply with a Legal Obligation: We may need to process your data to comply with legal, tax, or regulatory requirements.

4. Third-Party Data Sharing & Our Dropshipping Model

To operate our global dropshipping business, we must share your information with third parties. We only share the minimum information necessary for them to perform their function.

Categories of third parties we share data with:

• Dropshipping Suppliers & Fulfillment Partners: To ship your products.
• Payment Gateway Providers: To process your payments securely.
• Logistics & Shipping Companies: To deliver your orders.
• Analytics & Marketing Platforms: (e.g., Google Analytics, Meta) to help us understand user behavior and improve our services.
• Legal & Governmental Authorities: If required by law or to protect our legal rights.

5. Data Security

We have implemented robust security measures to protect your data from being accidentally lost, used, or accessed in an unauthorized way. These measures include:

• Secure Socket Layer (SSL) encryption for all data in transit.
• Multi-Factor Authentication (MFA) and advanced firewalls.
• Strict access controls to ensure only authorized personnel can access your data.
• Regular staff training on data protection and compliance with standards like SECP’s Cyber Security Circular No. 10 of 2025.

6. International Data Transfers

As a global company, your data will be processed and stored in various countries, including the United States (our company registration), Pakistan (our operational base), and China (where many of our suppliers are located). When we transfer your data outside of your region, we take steps to ensure it is protected by implementing safeguards such as Standard Contractual Clauses approved for use in the UK and EU.

7. Your Data Protection Rights

Depending on your location, you have various rights regarding your personal data:

• The Right to Access: You can request a copy of the data we hold about you.
• The Right to Rectification: You can ask us to correct any inaccurate information.
• The Right to Erasure (Right to be Forgotten): You can ask us to delete your data.
• The Right to Restrict Processing: You can ask us to temporarily halt the processing of your data.
• The Right to Data Portability: You can request your data in a machine-readable format.
• The Right to Object: You can object to us processing your data for marketing purposes.

To exercise any of these rights, please contact us at info@stanmall.com.

8. Cookie Usage

We use cookies for site functionality, analytics, and marketing. You can modify or disable cookies through your browser settings, but please note that doing so may affect the functionality of our website.

9. Updates to This Policy

We may periodically revise this policy. All updates will be posted on this page with the new “Last Updated” date. Your continued use of our services after any changes implies your acceptance of the new policy.

10. Contact Us

For any questions, concerns, or requests related to this privacy policy, please contact our Data Privacy Team at:

• Email: info@stanmall.com
• WhatsApp: +92 3310007325
• Mailing Address (Pakistan): Office #02, Third Floor, Masco Plaza, 64 West Jinnah Ave, Blue Area, Islamabad, Pakistan