🔐 Privacy Policy

Last Updated: May 26, 2025

Welcome to Stan Mall – The World’s Online Shopping Mall . As a legally registered company in Pakistan — STAN MALL (SMC-PRIVATE) LIMITED — we are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at https://stanmall.com , place orders, or interact with our services.

By using our site, you agree to the terms outlined in this policy. Please read it carefully.

📌 1. Introduction

At Stan Mall , your privacy matters. We operate as a Single Member Company (Private Limited by Shares) under The Companies Act, 2017 , and comply with all applicable laws, including the SECP Cyber Security Advisory Circular No. 10 of 2025 .

We provide e-commerce services through a dropshipping model , sourcing products from global marketplaces like AliExpress and delivering them directly to customers in Pakistan and worldwide.

This policy outlines:

• What personal data we collect
• How we use and share it
• Your rights regarding your data
• How we secure your information

🧾 2. Information We Collect

We may collect and process the following types of information:

✅ Personal Information You Provide:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (processed securely via trusted third-party gateways)

🖥️ Usage Data:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on site
• Referring website or search engine

🍪 Cookies and Tracking Technologies:

We use cookies and similar tools to:

• Improve user experience
• Track usage patterns
• Deliver personalized content
• Administer the site and analyze performance

You can manage cookie preferences via your browser settings.

🛠️ 3. How We Use Your Information

Your data is used for the following purposes:

📦 Order Processing:

• To fulfill orders placed on our site
• To coordinate with dropshipping partners (e.g., AliExpress sellers)
• To communicate order status and shipping updates

📩 Customer Communication:

• To respond to customer service inquiries
• To send promotional offers and newsletters (with your consent)
• To notify you of changes to our policies or services

📊 Website Improvement:

• To analyze traffic and optimize site performance
• To understand user behavior and improve product offerings

⚖️ Legal Compliance:

• To comply with applicable laws and regulations
• To protect our rights and enforce our Terms of Service

🤝 4. Third-Party Sharing

We do not sell your personal data. However, we may share your information with:

📦 Dropshipping & Fulfillment Partners:

• Sellers and suppliers (primarily based on platforms like AliExpress)
• Logistics and delivery providers

💳 Payment Processors:

• Trusted third-party payment gateways (e.g., Easypaisa, JazzCash, PayPal)
• These processors have their own privacy policies which we encourage you to review

📈 Analytics Providers:

• Tools like Google Analytics to track and analyze site usage

🏛️ Legal Authorities:

• If required by law or to protect our legal rights

All third parties are contractually obligated to maintain data confidentiality and security.

🔒 5. Data Security

We implement robust security measures to protect your data in line with the SECP Cyber Security Advisory Circular No. 10 of 2025 , including:

• Multi-Factor Authentication (MFA) for internal systems
• Regular vulnerability assessments and penetration testing
• Employee training on phishing and cyber threats
• Advanced antivirus tools and firewalls
• Secure storage and encryption of sensitive data
• Offline backups and data recovery plans
• Coordination with National CERT (pkcert.gov.pk ) for threat intelligence

Despite our efforts, no method of transmission over the internet is 100% secure. You acknowledge this risk when using our site.

🌍 6. International Data Transfers

As a globally-focused e-commerce platform, your data may be transferred to and processed in countries outside your jurisdiction, including China (where many AliExpress sellers are located).

We ensure such transfers:

• Comply with applicable data protection laws
• Are conducted with appropriate safeguards
• Respect your rights under local and international data laws

📂 7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct any inaccuracies in your data
• Delete your account or data upon request
• Object to or restrict certain data processing activities
• Request data portability , where applicable

To exercise these rights, please contact us at [email protected] .

We will respond within a reasonable timeframe and in accordance with applicable laws.

🍪 8. Cookies

We use cookies and tracking technologies to enhance your browsing experience, personalize content, and improve our services.

Types of cookies we use include:

• Essential cookies : For site functionality and order processing
• Performance cookies : To monitor site performance
• Advertising cookies : To deliver relevant ads and measure campaign effectiveness

You can control cookie settings in your browser. However, disabling cookies may affect certain features of the site.

🔄 9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this policy periodically to stay informed about how we protect your data.

📞 10. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us:

📧 Email : [email protected]
📞 Phone / WhatsApp : +92 3310007325
🏢 Office Address :
Office #02, Third Floor, Masco Plaza,
64 West Jinnah Ave, Block H G 7/2 Blue Area, Islamabad, Pakistan

You may also reach out to us via our Contact Form on the website.

📄 11. Dropshipping Policy (AliExpress Integration)

As a dropshipping business , we source products from third-party sellers, primarily from AliExpress , and act as an intermediary between you and the seller.

📌 Key Points:

• We do not hold inventory or ship products ourselves
• Orders are fulfilled directly by the seller
• Our role is limited to connecting buyers with sellers and facilitating transactions

🔐 Data Handling with Sellers:

• Your name, address, and order details are shared with the seller for fulfillment
• We do not control or assume responsibility for how sellers handle your data
• Please review the AliExpress Privacy Policy for more information

📦 Returns and Refunds:

• Returns and refunds are governed by the seller’s policies
• We assist in coordinating returns but cannot guarantee approval
• Please refer to our Return & Refund Policy for full details

🏢 12. Legal Compliance & Transparency

Stan Mall operates in full compliance with the following:

You can verify our incorporation certificate [here](https://leap.secp.gov.pk/ #/verify-company-info/0295882).

🙌 Thank You

Thank you for choosing Stan Mall – The World’s Online Shopping Mall . We appreciate your trust and are committed to providing a safe, secure, and transparent shopping experience.